zeta7 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") govern the use of the zeta7 platform and all its services. By accessing the website zeta7.cam or using any service, you fully accept these terms.

These terms apply to the Bangladesh market and are intended for users residing in Bangladesh. If you do not agree with these terms, please refrain from using this platform.

zeta7 reserves the right to modify, amend, or update these terms at any time without prior notice. Changes will take effect as soon as they are published. It is the user's responsibility to review these terms regularly.

• This platform is for individuals of legal age (21 years or older) only.
• This platform operates for entertainment purposes and encourages responsible gaming.
• Our decisions on any matter shall be considered final and binding.
• These terms are written in Bengali; in the case of any translation into another language, the Bengali version shall be authoritative.

2. Account Registration and Eligibility

The following eligibility requirements must be met to open an account and use services on zeta7:

• You must be at least 21 years of age. Opening an account for minors (under 21) is strictly prohibited.
• You must be a legally and mentally competent individual capable of making your own decisions.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• You must not operate an account on behalf of a minor or for the benefit of any third party.
• It is the user's own responsibility to keep their account login details confidential.

An account may be closed at any time due to false information provided during registration, and the associated balance may be forfeited. zeta7 reserves the right to reject any registration application without giving a reason.

3. Account Verification (KYC)

To maintain a safe and reliable platform, zeta7 conducts a Know Your Customer (KYC) process. The following documents may be requested before processing a withdrawal, or whenever zeta7 considers it necessary:

• A clear copy of the National ID (NID) or passport
• Proof of connection between the registered mobile number and the mobile banking account
• Proof of ownership of the payment method used
• Any additional documents as requested by zeta7

If verification documents are not provided within the specified time, the account may be temporarily suspended. Withdrawals may be delayed until verification is complete. The confidentiality of submitted documents will be protected in accordance with our privacy policy.

4. Deposit and Withdrawal Policy

The following rules apply to financial transactions on zeta7:

Deposit Policy

• The minimum deposit amount is ৳100 (for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds must come only from the account holder's own payment method.
• Deposits from third-party accounts are strictly prohibited.
• If any fraudulent or suspicious activity is detected in a deposit, the funds may be held.

Withdrawal Policy

• The minimum withdrawal amount is ৳500.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be on hold until verification is complete.
• Winnings obtained from bonuses cannot be withdrawn until the wagering requirements for that bonus have been met.
• zeta7 reserves the right to review any withdrawal request for security reasons.

5. Bonuses and Promotions

The following terms apply to the use of zeta7's bonus and promotion offers:

• Welcome Bonus: A 100% bonus on the first deposit is available up to a maximum of ৳10,000. A 10x wagering requirement must be met for this bonus.
• Each bonus offer has a specific validity period; once expired, it will be automatically removed from the user's account.
• If an attempt is made to claim the same bonus from multiple accounts, all associated accounts will be closed.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• Strategic or hedging betting using bonus funds is prohibited.
• zeta7 reserves the right to modify, suspend, or cancel any promotion at any time.
• Under the VIP program, weekly cashback is provided across five tiers from Bronze to Diamond — separate terms and conditions apply.

Bonuses are for personal and entertainment use only. If any bonus abuse, bonus hunting, or attempt to exploit the system is detected, the relevant bonus and winnings will be forfeited and the account will be closed.

6. Betting and Gaming Rules

The following rules must be followed for betting and gaming activities on the zeta7 platform:

• Once a bet is confirmed, it cannot be changed or cancelled.
• zeta7 reserves the right to correct odds or payments that are incorrectly displayed due to a technical error.
• Betting is available on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football, kabaddi, and various other sports.
• Any bet connected to match fixing or any illegal activity will be considered void.
• For live casino games and slot games, the game provider's own rules also apply.
• If a game is interrupted midway due to an internet disconnection, the result will be determined according to the last server record.
• If an abnormal win occurs in a game due to a technical error, zeta7 reserves the right to review and, if necessary, void that win.

7. Prohibited Activities

The following activities are strictly prohibited on the zeta7 platform. Violating any one of them may result in the immediate closure of the account and forfeiture of the associated balance:

• Using the platform for money laundering or concealing the source of illegal funds.
• Opening multiple accounts or operating an account using another person's identity.
• Using software, bots, automated scripts, or any strategic technology to gain an unfair advantage.
• Exploiting any bug, error, or vulnerability in the platform.
• Harassing, intimidating, or using inappropriate language toward other users or zeta7 staff.
• Operating an account for a third party or for commercial purposes.
• Using the platform for any illegal, fraudulent, or harmful purpose.
• Attempting unauthorized access to zeta7's systems, network, or databases.

8. Responsible Gaming

zeta7 gives responsible gaming the highest priority. We believe that online gaming is an entertainment activity, not a means of earning money. This platform is for those aged 21 or older only.

• Users can set their own spending limits and can contact us to set deposit limits.
• If anyone feels that gaming is having a negative impact on their daily life, please contact our 24/7 live chat support.
• Through the self-exclusion feature, users can request to temporarily close their account for a set period of time.
• It is advised to refrain from betting while in financial difficulty.
• Avoid gaming while under the influence of substances or under mental stress.

To learn more about responsible gaming, please read our Responsible Gaming page.

9. Privacy and Data Protection

zeta7 takes the protection of users' personal information very seriously. We keep your information secure using SSL encryption and modern cybersecurity technology.

• Information provided at the time of registration will be used only for account management, verification, and service delivery purposes.
• Personal information will not be shared with third parties without the user's consent, though exceptions may apply in cases of legal obligation.
• To learn more about our privacy policy, please read the Privacy Policy page.
• We improve the platform experience through the use of cookies; cookies can be managed in browser settings.

10. Intellectual Property

All content on the zeta7 website — logos, designs, text, graphics, software, code, and other elements — is protected under zeta7's intellectual property rights. This content:

• May not be copied, distributed, modified, or republished without our prior written permission.
• May be viewed for personal, non-commercial use by a single individual only.
• zeta7's name, logo, or brand elements may not be used on any third-party website without zeta7's permission.

The ownership of game software and game content belongs to the respective game developers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi, etc.).

11. Limitation of Liability

zeta7 accepts no liability in the following cases:

• Loss caused by internet disconnection, power outages, or issues with the user's device.
• Service disruption due to causes beyond our control (natural disasters, government directives, cyberattacks).
• Transaction delays or failures caused by third-party software or payment providers.
• Loss due to theft of the user's login credentials or unauthorized access by a third party — the security of login credentials is the user's own responsibility.
• Expected winnings not being realized from gaming or financial loss — gaming is always a risk.

zeta7 always strives to provide a reliable and secure service. However, service may be temporarily disrupted due to technical maintenance or upgrades.

12. Account Closure and Suspension

zeta7 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If verification documents are not provided in time.
• If there is suspicion of fraudulent activity, bonus abuse, or money laundering.
• If evidence of operating multiple accounts is found.
• If the user requests it themselves (self-exclusion).

If you wish to appeal against the decision to close your account, contact our support team via 24/7 live chat or by email at [email protected]. zeta7 will review your appeal within a reasonable time.

If there is a valid balance and no violations, any remaining funds will be returned at the time of account closure.

13. Dispute Resolution

For any dispute or complaint, follow the steps below:

1. First, report the matter through our 24/7 live chat support.
2. If the issue is not resolved via chat, write to [email protected] with full details.
3. After receiving the complaint, we will investigate and respond within a reasonable time.
4. During the investigation, the relevant balance or bet may be temporarily held.
5. Our final decision is binding on both parties.

In any dispute regarding game results, server logs and game records will be considered as conclusive evidence.

14. Changes to Terms and General Provisions

zeta7 reserves the right to change these terms and conditions at any time. Changes will take effect as soon as they are published on the website. It is the responsibility of users to review this page regularly.

• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
• If any part of these terms is found to be legally unenforceable, the remaining parts will remain fully in effect.
• On matters not covered by these terms, the discretionary decision of zeta7 is final.
• Any translation of these terms into English or another language is for information purposes only; the Bengali version is legally authoritative.

If you have any questions or feedback about these terms, contact us via 24/7 live chat or at [email protected]. Our support team is always ready to assist you in Bengali.