zeta7's Privacy Policy
zeta7 is committed to protecting your personal information. Read this policy to understand what is collected, why it is collected, and how it is kept secure.
This Privacy Policy ("Policy") is issued by the authority operating the zeta7 platform ("zeta7", "we", "us"). This Policy explains what information we collect about you, how we use it, and how we keep it secure when you use the website https://zeta7.cam, create an account, or use our services. By using our services, you are considered to have agreed to the terms of this Policy.
1 What Information We Collect
When you register with zeta7 and use our services, we may collect various types of information. This information falls into two main categories: information you provide directly, and information collected automatically from your browsing behavior.
1.1 Information You Provide Directly
- Full name, date of birth, and national identity card details (for identity verification)
- Email address and mobile number (for communication)
- Residential address (as part of the KYC process)
- Payment information: bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
- Username and password set at the time of account creation
- History of communications with the support team
1.2 Information Collected Automatically
When you visit our website, certain technical information is collected automatically:
- IP address and device type
- Browser information and operating system
- Pages visited, time spent, and session data
- Information obtained from cookies and similar tracking technologies
- Gaming activity and betting history
- Login time, logout time, and usage patterns
We collect only the information needed to operate our services, ensure security, and meet legal obligations.
2 Purpose of Using Your Information
The information collected is used for the following purposes:
- Account Management: To create, verify, and manage your zeta7 account.
- Identity Verification (KYC): To verify age (21+) and prevent fraud.
- Financial Transactions: To process deposits and withdrawals and maintain transaction records.
- Customer Support: To resolve your questions and complaints.
- Security: To prevent unauthorized access, fraud, and money laundering.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To further enhance your experience and add new features.
- Communication: To send important updates, security alerts, and promotional information (if you have given consent).
3 Cookies and Tracking Technologies
Cookies are used on the zeta7 website. Cookies are small text files stored on your device that help improve the functionality of our website.
3.1 Cookies We Use
- Essential Cookies: Necessary for the core functionality of the website. Without these, the site will not work properly.
- Functional Cookies: To remember your preferences, such as language and session information.
- Analytical Cookies: To understand site traffic and usage patterns — on a completely anonymous basis.
You can control or disable cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some features of the website to stop working properly.
4 Information Sharing and Third Parties
We never sell your personal information or disclose it inappropriately to third parties. However, information may be shared in the following circumstances:
- Payment Processors: To complete transactions via bKash, Nagad, Rocket, and Upay.
- Identity Verification Services: With qualified providers to carry out the KYC process.
- Legal Authorities: In response to court orders, government directives, or legal obligations.
- Security Investigations: To investigate fraud, money laundering, or other illegal activities.
- Business Transfers: In the event of a merger or acquisition, the new authority will be bound to comply with this Policy.
Before sharing information with any third party, we ensure they meet appropriate security and privacy standards.
5 Data Security Measures
To ensure the security of your personal information, zeta7 has adopted industry-standard technical and organizational measures:
5.1 Technical Security
- All data transmissions are secured through SSL/TLS encryption
- Stored data is encrypted with AES-256 encryption
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Automatic detection and blocking of suspicious login attempts
5.2 Organizational Security
- Only authorized staff can access personal information
- Regular data protection training for all staff
- Strict internal enforcement of data protection policies
- Immediate response plan in the event of a data breach
6 Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- Active Accounts: Information is retained for as long as the account remains active.
- Closed Accounts: After an account is closed, information is retained for a defined period to meet legal obligations.
- Transaction Records: Financial transaction information may be retained for an extended period in accordance with legal requirements.
- Log Data: Technical logs are generally retained for a limited period.
Once the defined retention period ends, we securely delete your information or anonymize it so that you can no longer be identified.
7 Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access Information
You have the right to know what information we hold about you and to receive a copy of that information. To make this request, please contact our support team.
7.2 Right to Correction
If you believe any of your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting support.
7.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations, ongoing transactions, or dispute resolution.
7.4 Right to Object to Processing
You may object to your information being used for marketing purposes. In this case, we will promptly remove your information from marketing activities.
7.5 Right to Withdraw Consent
If you have previously given consent for your information to be processed for a specific purpose, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise these rights, contact us via live chat or email. We are committed to responding to your request within 30 days.
8 Protection of Minors
zeta7's services are for persons aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us immediately.
9 International Data Transfers
Your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained in accordance with international standards and that your information is handled consistently with this Policy.
10 Changes to the Policy
We may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a clear notice on the website. The "Last Updated" date at the top of the Policy always reflects the date of the most recent revision.
Continued use of our services after any changes will be considered as your agreement to the updated Policy. We encourage you to review this Policy periodically.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: